Policy queries

If you’ve changed any of your personal details you may not be eligible to extend your current policy, we suggest you re-apply for a new quotation.

Please note: If a new quotation is not available it means that you may no longer meet the acceptance criteria for a Dayinsure short term insurance policy.

The refund will be returned to the customer’s account used to pay for the cover.

As multiple transactions will have been made due to you extending the duration of your policy, these refunds may appear on your bank statement/account as more than one transaction.

Provided there have been no claims or incidents likely to give rise to a claim you’ll be entitled to a refund of unused premium.

• If you cancel the policy before cover has commenced, you’ll be entitled to a full refund of premium.
• If you cancel the policy after cover has commenced, we’ll recalculate your insurance premium based upon the date your policy commenced until the date your policy cancelled. We’ll refund you the difference between the recalculated insurance premium and the insurance premium you’ve already paid.

Please note:

• The cost of a short-term policy will be proportionally greater than a longer-term policy and therefore you may receive a smaller refund than expected.
• Cover for days or part days which have already commenced won’t be refundable

As you have now amended your policy, you’ll only be able to see the current live certificate and schedule

In your document list held in your Dayinsure ‘My Account’, you’ll be able to view an amended certificate and schedule with the existing start date of your policy but your amended end date of the policy.

Simply log into your account to see if you can extend your policy – or follow the steps in the app. If you didn’t create an account when you bought your policy, you can still extend by clicking “purchase extra days” and following the simple steps in your email notification.

As when you took out the initial cover, any extension is subject to acceptance and underwriting criteria.

If you have any difficulty extending your policy, it may be that you don’t meet the criteria any more. In this case, you may want to talk to us to find out more.

We want to provide our Dayinsure customers with the ability to manage your policies at any time.

So, click this link to sign up today Dayinsure Account

The Dayinsure account:

• saves your details so you only have to re-enter the dates and payment details next time.
• lets you extend or cancel your policy.
• enables you to view previous policies (please note previous policies will only show from the time you created the account with us).
• provides you with the ability to view/download your policy documentation and certificate and schedules anytime you need them.

Only Customers who have a current live policy with us will be able to apply to extend their policy (subject to acceptance / lending criteria).

You can do it right here on the Dayinsure website – simply log into your account to see if you can extend your policy – or follow the steps in the app. If you didn’t create an account when you bought your policy, you can still extend by clicking “purchase extra days” and following the simple steps in your email notification.

If you have any difficulty extending your policy, it may be that you don’t meet the criteria any more. In this case, you may want to talk to us to find out more.

An extension to your current Dayinsure short-term motor insurance policy can only be done on a like for like basis up to a maximum of three times or a maximum of 30 days from your original policy start date (whichever is the sooner).

If you’d like to change anything or add on any optional products to meet your needs, you’ll need to request a new quotation.

If you extend your policy duration all policy terms and conditions will remain the same.

If something has changed or you would like to arrange different cover on a Dayinsure policy, please request a new quotation and take out a new Short-Term Motor Insurance policy

If you are unable to extend your policy you may choose to apply for a new quotation. Just click the following link to get a Dayinsure short term motor insurance quotation.

Please note: if a new quotation is not available it may mean that you may no longer meet the acceptance/underwriting criteria for a Dayinsure short term insurance policy.

Your policy terms and conditions will remain exactly the same as the original policy you took out with us. The only change that will be made is to the end date of your policy and a revised certificate and schedule will be available once the process has been completed.

You may only extend your policy three times or up to a maximum of 30 days, whichever is the sooner. This is subject to acceptance / underwriting criteria.

If after you’ve reached your maximum number of extends or the 30 day limit and you still need insurance cover, you’ll need to re-apply for a new policy.

Just click the following link to get a Dayinsure short term motor insurance quotation.

The premium will be based on the difference between your original policy premium against how much the extended policy would have cost if you had purchased the extended policy initially. All insurance premiums will also include Insurance Premium Tax.

30 days is the maximum duration of our Dayinsure Short Term Motor Insurance policy.

However, if you do require a longer period, you may re-apply for a new policy to provide cover up to a maximum of 30 days.

It will enable you to extend an active Dayinsure Short Term Motor Insurance policy, for up to a maximum of 30 days from the original inception date.

Please note: you will only be allowed to extend three times to reach the maximum duration of 30 days from the original inception date.